Our homes and businesses are becoming more and more integrated with connected technologies, devices and appliances. While these technologies can help our day to day lives, it also exposes us to online cyber threats. From data hackers, to identity thieves, there are potential vulnerabilities within the devices of any local area network. It is important to manage and keep an eye on them regularly.
IT Watch is a 24/7 monitoring service designed to routinely check and analyze your network, technology, smart home integrations, and Wi-Fi to make sure they are working and secure. Clients are emailed a weekly statistical report which goes over devices, verifies their operation, and notifies if any issues are found.
Our advanced IT Watch service through our partner company NewComAV.com provides monitoring for smart home systems such as climate, access, security, cameras, A/V, lighting and other controls. Often these devices require additional attention to detail that can be missed. With IT Watch, your complex technology systems are checked, analyzed and verified by our professionals. This mitigates risk and provides peace of mind knowing things are in good working order.
In addition to our on-site visual inspections, our IT Watch provides real-time 24/7 property analysis. We do this by keeping an eye on your home network, security systems, cameras, thermostats, moisture and other sensors to help fill in the gaps when someone is not physically there. With an understanding of your privacy and security, this compliments our visit to your home.
At your location, a gateway router is installed. This device acts as the traffic cop, providing speed, security and real time monitoring. The cloud gateway and other tools provide analysis of devices on your network which belong and those that do not. With advanced routing, the unit can block outside threats including rogue actors and countries known for cyber attacks.
In addition, a secure remote access PC or “RAP” is installed. This is connected to your network and provides access for the scheduled IT Watch service. The RAP is a separate device and does not interfere with any existing computers or systems at the location. The RAP allows for real-time 24/7 support. This is helpful to address any Wi-Fi, network or device issues that may arise without the need for a service call to your location.
Below are the two levels of IT Watch service we provide. If you need help choosing which option is right for you, just ask us!
As active members of the National Home Watch Association, we are an accredited business composed of on time, prepared, and reliable professionals. The standards and continuing education of the NHWA best ensures a gold standard is established in the care of your property. We have a belief in communication, accountability, and providing an individualized touch to our home watch clients.
We assist in protecting our clients’ privacy and interests. King’s Coastal is insured and bonded with associates who are background checked. We sign a confidentiality agreement and establish secure systems to protect your data such as property access instructions. Working solely with vetted and trustworthy professionals to repair issues in your home, we maintain secure, trusting relationships with our clients and partners.
Services to compliment your home watch
For our clients whose time is of essence, our concierge services are designed to assist them when there are not enough hours in the day. This includes shopping, vacation planning, automobile maintenance and other specialty services. Whatever you need, rely on us to make your experience pleasant and hassle free during your visit.
King’s Coastal provides a complimentary light cleaning service prior to your return so you can settle right back in stress-free. We also offer deep cleaning services for a fee, which can be especially helpful for snowbirds who are gone for longer periods. Deep cleaning can be done while you’re home or away, just let us know how we can help.
Our specialized IT Watch service provides technology monitoring for smart home integrations like thermostats, security systems, cameras, audio equipment, lighting and more. We’ll make sure your systems are secure, updated, and working properly so you aren’t susceptible to cyber attacks, vulnerabilities, or other issues.
Protect your property and technology with a white glove home watch experience.
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